Great experience. Sale of my brand new car in less than 3 hours--that includes, looking, test driving and paperwork. Couldn't have asked for better treatment. Every representative that was involved in the transaction, from salesperson to financing were knowledgeable and very polite. Everything was explained to me from beginning to end and I left the dealer knowing full well what I had bought. I love my new car and wouldn't trade my experience for anything.
This was my first time at Ricart and I have to thank a young lady my salesperson Crystal Cruz for her help. She went on her day off to work with me and accommodate my schedule. I really wasn't sure if I was going to buy a car or what I really wanted. She sat me down and asked me what did I wanted it in a car and we found like 5 different ones that got my attention. She was patience and allowed me to look at all of them and even took me back again as I wanted to compare once again. Thanks for your patience, professionalism and dedication to your job. At the end I bought my first Chevy and I'm in love with my car.
I had a wonderful experience coming to Ricart. Cars and pricing were great. The staff were helpful and nice. They did a great job of explaining the process. They even worked with me on getting a car without a down payment. I went in on a Saturday(which was busy) and was helped right away. I was driving home in a new car in less than 3 hours. I have to give a shout out to Jon P. because he was professional, down to earth, and was all around the best cars salesman! I definitely will recommend Ricart to anyone looking for a new or used car. I will be coming back for any future car purchases. Thank Ricart for making buying a car easy and an enjoyable experience!
So great dealership but don't let them haggle you about the hidden costs of the warranty. Gap insurance is one large part of it which my auto insurance already covers that anyways. Great prices, NO WARRANTY.
I drove 2 hours to get to the dealership. I was very happy to find that all of the vehicles were unlocked and had information, including prices posted. The salesman was nice enough to let me browse on my own and not haggle me while I was trying to decide on a vehicle. I called his cell phone when I was ready to test drive my vehicle of choice. I was very happy up until the point of warranty discussion. I had spent 3 hours looking at vehicles (my choice, couldn't decide) and hadn't eaten all day and was very tired and just wanted to close the deal and go home. I felt very pressured to purchase the warranty and was told how it was only $$ per month which made it sound like a good deal. The lady was haggling me about the warranty until I gave in. Then she was rushing me to sign and pushed the paperwork in front of me so quickly. I was guilty of not reading it all (my last mistake) and it was closing time. I didn't leave the dealership until after 8:15pm. The very next morning I started reviewing the paperwork and found that the warranty added $4,000 to my total cost. Then I understood why my payment was so high. I was able to cancel it that day but the $4,000 will be put toward the principle and my payment will still remain high for the remainder of the loan, which sucks.
I recently purchased a new fusion at Ricart Ford. Phil was my salesman and he was amazing. He was patient, he was kind and he answered all of my questions. He is new and I was pleased to purchase from him. This is the second vehicle I have purchased from Ricart and they definitely know how to treat their customers. Dan also went above and beyond to make sure that I drove off the lot happy. My car was detailed from head to toe and looked so pretty. I'm very happy with my car and with my experience. Buying a new car can be very stressful. Just remember to ask a lot of questions to ensure you're making the right decision for you.
Ricart Ford is a US Car Dealer based in Groveport, Ohio. Ricart Ford is located at 4255 S Hamilton Rd #100, Groveport, OH 43125, USA.
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